Kelly is simply fantastic! Professional, courteous and gets the job done. She rented my clients home in record time. I recommend her to all of my clients looking to rent their homes.
Mary Browne-Burris
8/14/2024
Kelly and her team did a great job preparing a property for a client of mine to rent. She made a tough job look easy and got the home rented quickly.
Kelly was so helpful and accomodating for our family, she was able to get my parents house rented quickly for hundreds more per month than others had quoted.
Elizabeth Marshall
7/11/2024
Always very helpful and patient with inexperienced clients.
Very professional and honest
This group shines in customer service. They bring the best resources to handle the issues of property management. Their people and their processes are both superior to any other property management firm I have worked with. They meet and exceed expectations consistently.
Alejandro Gutierrez
4/18/2023
IHP and Kelly worked great for us with our apartment rental in Kailua. From the moment we listed the property to the moment they returned the keys to us. Excellent timely communication, clarity with figures and online account access to financials. I would definitively use Kelly again. Alex
Benjamin Hamilton
4/18/2023
IHPM is by far the best property management company on Oahu. Kelly and her husband are amazing, and really know the "ins and outs" of property management, and are brilliant at taking care of rental homes. From working with us to achieve what we wanted, to dealing with tenants, repairmen or contractors, utilities, HOA's, you name it, they can take care of it. I love that IHPM operates with the highest levels of professionalism. Over the past year and half, I have had problem after problem arise trying to get my home in Mililani rented, Kelly has stood by me and helped out on so many issues. I love that while my property was unrented, I receive weekly emails with updates. While I was having financial issues and had to wait on repairs, Kelly continued to check up on my property and make sure that no squatters or damage was occurring in my absence, even though she wasn't making money off my property since it wasn't rented! Once I had the money to get the fixes done, Kelly helped me coordinate with contractors and repair men to fit my needs. I've had numerous issues dealing with my HOA and Kelly has experience dealing with picky HOA's and were able to help me get things sorted. In short, if you are looking to rent your home in Hawaii and want to find a property management company you can trust, and who you know has your back, you can't do better than Island Hale Property Management.

3 words, “Detail, detail, and detail”. Kelly has done nothing except for detail , responsive, and thorough job as a PM of my properties. What else more I can say?
Kelly and Island Hale Property Management has made our life so easy. She has been so helpful every step of the way with our new property. She coordinated repairs, painting, plumbing, electrical work and more to get the unit in excellent condition, and everything has been done in a timely manner and reasonably priced. It has been invaluable to be able to trust her and she has been so kind and responsive and professional. When it was ready to be rented, she was so fast in getting the place listed and securing tenants. We are on the mainland and absolutely could not have done this without Kelly and her team.